Best Engaging Communities
Personal Blog of Mukund Mohan
Best Engaging Communities: Category Archive for Customer Community

How to be a good host: Lessons from my SixApart discussion

Posted by Mukund Mohan at 3/11/2008 11:41 PM | View Comments (6) | Add Comment

FTCLTL: First Time Commenter, Long Time Listener (Reader)

Posted by Mukund Mohan at 1/12/2008 9:17 PM | Add Comment

What have you learned from your community lately? A discussion with Dan Neely

Posted by Mukund Mohan at 12/28/2007 3:06 PM | View Comments (1) | Add Comment

Connecting with users: Leverage live events with online communities

Posted by Mukund Mohan at 12/20/2007 4:37 PM | Add Comment | Trackbacks

2008 Event Calendar: Communities

Posted by Mukund Mohan at 12/19/2007 1:16 PM | View Comments (5) | Add Comment

Social Media "rulebook" - Why some rules make no sense

Posted by Mukund Mohan at 12/19/2007 1:23 AM | Add Comment

Vendor & Whitepaper Review: KickApps - for Social Media and Networking: Publishing

Posted by Mukund Mohan at 10/30/2007 7:43 PM

Adobe Community assessment

Posted by Mukund Mohan at 10/18/2007 3:39 PM

How to choose an agency or consulting company for your community initiative

Posted by Mukund Mohan at 10/15/2007 8:27 PM | View Comments (2)

eBay Social Network based on StumbleUpon

Posted by Mukund Mohan at 10/11/2007 1:33 PM

Top 18 list of known tactics to improve community participation

Posted by Mukund Mohan at 10/6/2007 7:56 PM

What Drives Detractors & Evangelists? Spoiler Alert: I dont have answers, just more questions.

Posted by Mukund Mohan at 10/5/2007 2:53 PM

The Oxymora of Community: A Stream of Consciousness Post

Posted by Mukund Mohan at 9/28/2007 11:49 AM

How much does the community really matter?

Posted by Mukund Mohan at 9/8/2007 12:25 AM

5 things to do and 3 things to NOT do at Unconferences or BarCamps

Posted by Mukund Mohan at 9/6/2007 1:12 PM | View Comments (1)

The Apple Community: How to make fans of your users?

Posted by Mukund Mohan at 9/2/2007 10:30 PM

Community Software SaaS or Inhouse software?

Posted by Mukund Mohan at 9/1/2007 4:59 PM

Review of NVidia developer community

Posted by Deepak Murthy at 6/6/2007 7:00 PM

Review of SAP Community Network

Posted by Deepak Murthy at 6/5/2007 6:39 PM

Review of Intel developer community

Posted by Deepak Murthy at 6/4/2007 6:25 PM

Review of Adobe developer community

Posted by Deepak Murthy at 5/28/2007 4:17 PM

Review of Cisco developer community

Posted by Deepak Murthy at 5/24/2007 8:14 PM

Review of HP developer community

Posted by Deepak Murthy at 5/22/2007 6:17 PM

Review of Apple Developer Connection

Posted by Deepak Murthy at 5/18/2007 7:18 PM

Review of Oracle Technology Network

Posted by Deepak Murthy at 5/17/2007 8:40 PM

Review of Yahoo developer network

Posted by Deepak Murthy at 5/11/2007 6:55 PM

Review of Microsoft Developer Community

Posted by Deepak Murthy at 5/8/2007 5:01 PM

Review of java.net community

Posted by Deepak Murthy at 5/3/2007 5:56 PM

What is required for a successful developer community?

Posted by Deepak Murthy at 4/26/2007 10:03 PM

Moving users along the engagement process

Posted by Mukund Mohan at 4/25/2007 12:35 AM

Using communities to turn lemons into lemonade

Posted by Mukund Mohan at 4/25/2007 12:28 AM

5 secrets every community manager wishes they knew

Posted by Mukund Mohan at 4/25/2007 12:03 AM | View Comments (1)

Some challenges faced by developer communities

Posted by Deepak Murthy at 4/19/2007 11:27 PM

Is your community part of the company or outside of it?

Posted by Mukund Mohan at 4/10/2007 10:31 AM

Should you allow your competitors on your online community?

Posted by Mukund Mohan at 4/10/2007 10:01 AM | View Comments (1)

Typical character traits of a community manager

Posted by Deepak Murthy at 4/4/2007 11:03 PM

What are the responsibilities of a community manager?

Posted by Deepak Murthy at 4/2/2007 3:34 PM

Turning Your Large Business Small....

Posted by Kristin Apgar at 3/29/2007 11:34 PM

What makes online communities tick?

Posted by Deepak Murthy at 3/29/2007 2:48 PM

Top 5 ways our community managers get people to participate in the community: Best Practices

Posted by Mukund Mohan at 3/27/2007 2:54 PM

What a community manager does? From Jeremiah Owyang

Posted by Mukund Mohan at 3/27/2007 12:33 PM

If you get to the goal, does it matter how you got there

Posted by Mukund Mohan at 3/26/2007 7:20 PM

Why top 10 lists work and what is the best way to use them

Posted by Mukund Mohan at 3/25/2007 4:11 PM | View Comments (2)

What's the most efficient way to evangalize about communities?: Discussion with Chris Heuer

Posted by Mukund Mohan at 3/20/2007 9:30 PM

Build it and they’ll know

Posted by Mukund Mohan at 3/16/2007 8:25 PM

The ten step checklist for starting your community; from my future of communities blog

Posted by Mukund Mohan at 3/16/2007 8:24 PM | View Comments (2)

The fastest way to get feedback from your community: Interview with Gina Bianchini, CEO Ning

Posted by Mukund Mohan at 3/11/2007 7:41 PM

Find your Paul and let him loose

Posted by Mukund Mohan at 3/10/2007 2:00 AM

For business communities its all about the business process

Posted by Mukund Mohan at 3/9/2007 2:47 AM

Walking the fine line between too many choices and enough options: Best practice discussion with Marc Canter

Posted by Mukund Mohan at 3/6/2007 10:15 PM | View Comments (1)

What I learned from Rachel Ray about social communities?

Posted by Mukund Mohan at 3/5/2007 11:15 PM

Is your community Global? How about your career?

Posted by Mukund Mohan at 3/4/2007 5:04 PM | View Comments (1)

The one thing that matters in successful communities: Interview with Sean ODriscoll of Microsoft

Posted by Mukund Mohan at 3/3/2007 5:44 PM | View Comments (3)

2 key news events that will shape online social networking

Posted by Mukund Mohan at 3/3/2007 12:13 PM | View Comments (2)

The fine art of asking questions of your community: Best practices

Posted by Mukund Mohan at 3/2/2007 1:01 AM | Trackbacks

Your comments are mostly a waste of time :) (from my posting at Future of Communities

Posted by Mukund Mohan at 3/1/2007 6:26 PM

Private vs. Public;when to adopt which type of community

Posted by Mukund Mohan at 3/1/2007 1:20 AM

Best Practices to motivate participants: Money is NOT the ONLY answer

Posted by Mukund Mohan at 2/27/2007 9:13 AM

Asking the Expert: Interview Matthew Lees of Patricia Seybold Group

Posted by Mukund Mohan at 2/24/2007 8:15 AM

Measuring to get a desired outcome from communities: Best practices from Marc Siegel, IBM

Posted by Mukund Mohan at 2/23/2007 12:32 AM

From Future of Communities: Communities, Social Networks, Collaboration Networks - what's the difference

Posted by Mukund Mohan at 2/22/2007 11:32 PM

Understanding the economics of support communities: Best practices from Joe Cothrel of Lithium

Posted by Mukund Mohan at 2/22/2007 7:22 PM

The Myspace Effect: Why are businesses building social communities? - Interview with Michael Wilson

Posted by Mukund Mohan at 2/20/2007 4:52 PM | View Comments (3)

The trouble with best practices

Posted by Mukund Mohan at 2/17/2007 12:33 PM

Speaking Engagement: Community 2.0 Conference

Posted by Mukund Mohan at 2/16/2007 1:37 PM

Customers talking to Customers: Best practices from Mike Walsh of Leverage Software

Posted by Mukund Mohan at 2/15/2007 5:02 PM

Social Community hitting the mainstream: When MySpace meets your HR department

Posted by Mukund Mohan at 2/14/2007 8:22 PM | Trackbacks

Community Moderation resources and budgets: Learnings from communities and service providers

Posted by Mukund Mohan at 2/14/2007 12:42 PM

Best Practices: Setting the RIGHT objectives for your community.

Posted by Mukund Mohan at 2/11/2007 6:08 PM

How to position communities to your CMO / VP Marketing so it resonates with their key initiatives?

Posted by Mukund Mohan at 2/11/2007 1:27 AM

How do you put an ROI on Customer Loyalty?

Posted by Mukund Mohan at 2/9/2007 1:58 PM | Trackbacks

What's the real reason you dont get so much participation in your community?

Posted by Mukund Mohan at 2/8/2007 8:19 PM

Best Practice for Customer Communities: Facilitate Social Networking with Leverage Software

Posted by Mukund Mohan at 2/8/2007 1:32 AM | View Comments (2) | Trackbacks

Best Practice from reviewing communities: Mini Owners Lounge

Posted by Mukund Mohan at 2/7/2007 1:48 AM

Growing up from a customer support portal to a customer support community

Posted by Mukund Mohan at 2/7/2007 12:43 AM

What Business Communities can learn from social networks & Consumer communities

Posted by Mukund Mohan at 2/6/2007 12:51 AM

Types of Corporate Blogs and Categories of Communities

Posted by Mukund Mohan at 2/5/2007 4:44 PM

Software Vendors that provide Community Software

Posted by Mukund Mohan at 2/4/2007 12:20 AM | Trackbacks

Best Practice from reviewing communities: Electronic Arts

Posted by Mukund Mohan at 2/2/2007 8:40 PM
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