History and emergence of online communities catalogs the virtual interaction environment. Its old but a good starting point and fairly concise.
http://www.ifsm.umbc.edu/~preece/paper/6%20Final%20Enc%20preece%20et%20al.pdf
History and emergence of online communities catalogs the virtual interaction environment. Its old but a good starting point and fairly concise.
http://www.ifsm.umbc.edu/~preece/paper/6%20Final%20Enc%20preece%20et%20al.pdf